Security

Are Security Codes (CSC or CVV) stored on the LoopPay servers?
No, credit card security codes are not stored on our servers. If you have entered it in your LoopPay app (and we recommend you do) it’s for your information...
Fri, 21 Nov, 2014 at 11:02 AM
Is it safe to add my license to the app?
Yes - LoopPay is a Level One PCI Certified Provider and follows PCI rules. The LoopPay device is designed to store your payment card information in secure m...
Fri, 21 Nov, 2014 at 11:18 AM
How do I change my LoopPay password?
Just tap the "Forgot Password" link where you usually sign in to the App. Here's what will happen next: A new password will be ema...
Thu, 11 Dec, 2014 at 10:09 AM
Can my credit card details be stolen while transmitting with my device?
The transmission between LoopPay and the credit card terminal/reader is done over a very short distance (1 to 4 inches) and is completed within a fraction o...
Tue, 25 Nov, 2014 at 2:12 PM
What if I lose my phone or LoopPay device?
If Button Pay is set to "Always" enabled, only your default card is exposed. You should call that credit card provider and cancel that card. You d...
Mon, 1 Dec, 2014 at 1:23 PM
Should I enter the security code for my payment cards, is that dangerous?
Your LoopPay account is very secure. Not only is your device encrypted, but your account is locked by password and PIN. Go ahead and record that secur...
Mon, 1 Dec, 2014 at 1:45 PM
Is LoopPay secure, safe?
Encrypted devices, locked by password and PIN..... The answer is yes!  Information stored in your LoopPay account and in your LoopPay device is very s...
Fri, 20 Feb, 2015 at 10:35 AM