General Card & CardCase Questions

Answers for both iPhone and Android

Is there a users Guide for the Card or CardCase?
Yes, there is.  All the LoopPay devices use the same App and share many functions.   Check out the Get Started Topics which include videos and then ...
Mon, 16 Feb, 2015 at 10:59 PM
Get Started Wizard Bluetooth Pair request displays as an Android notification.
For some of the following phones....Motorola, LG, HTC, Sony, the "Pair" request during Discover device appears as an Android notification.   ...
Tue, 2 Dec, 2014 at 4:31 PM
How does the Card CardCase connect to my phone?
The Card or CardCase connection to your phone utilizes Bluetooth.  Bluetooth is a short-range wireless technology that allows all kinds of devices (...
Thu, 15 Jan, 2015 at 11:18 AM
Does my Card Reader that shipped with my LoopPay Card/CardCase need to be charged?
No, it doesn’t. If you’re having trouble swiping cards, your LoopPay Card or CardCase might need a charge. Also be sure the Card Reader is fully inserted.  ...
Thu, 20 Nov, 2014 at 8:02 PM
Can I use my current Fob with my new Card or CardCase?
You can use your old Fob with your new Card or CardCase. If you already have a Fob......go ahead and use it. Your existing Fob already stores yo...
Fri, 5 Dec, 2014 at 4:37 PM
When I press my Card or CardCase button – there are no lights
Your device needs to be charged with the micro USB cable that came in the LoopPay package.   Your Card or CardCase is fully charged when all four LEDs...
Tue, 2 Dec, 2014 at 2:27 PM
What do the Card CardCase LED lights mean?
Flashing green from bottom to top means Payment Transmission.  Blinking green when charging means more charge is needed. Solid lights when charg...
Tue, 26 May, 2015 at 10:54 AM