Card/CardCase for Android

Android OS specific questions for the Card or CardCase

Connection Issues, Card/CardCase for Android
"Accessory" in this article refers to the Card or CardCase.  "Card" refers to both the Card and the CardCase. The best way to se...
Wed, 17 Dec, 2014 at 11:08 AM
What should I do if “Invalid Session” message is displayed?
 An “invalid Session” message is displayed when the Bluetooth communication between the LoopPay Card and the Android device times out, or is interrupted. The...
Mon, 5 Jan, 2015 at 10:26 AM
I tried to re-connect my Card and nothing is happening.
It may take 30 or more seconds for the Pair notification on certain Android devices (Motorola, LG, HTC, Sony) to display. Open the notification, tap Pair. T...
Tue, 2 Dec, 2014 at 4:18 PM
Lost connection to Card CardCase for Android - can see it's paired
Is this the scenario? When you go through Settings, Discover or Settings, User Guide, there is no device shown.  Pressing the button on the Card(...
Tue, 31 Mar, 2015 at 10:59 AM
Device does not appear within the Pair Accessory screen, can't pair in Set Up Wizard
Verify that Bluetooth is enabled on your Android phone. Then use the following steps to reconnect to the LoopPay Card: On your Android phone, re...
Mon, 8 Dec, 2014 at 12:09 PM
Manage Two Bluetooth devices - for Android
Currently, the app can only communicate and manage one Bluetooth device at a time. But you can still manage all your devices in one LoopPay acco...
Fri, 5 Dec, 2014 at 4:56 PM
When I set the Default Card, or Delete a Card, the new setting wasn't saved 
Two related issues.... I set the default card and the new card isn't showing as default in the Status Bar. or I deleted a card off my device ...
Tue, 2 Dec, 2014 at 4:34 PM
Smartwatch Can Interfere with Pairing - How to Solve
If you have a Smartwatch, and are having issues pairing with your LoopPay Card/CardCase, here's how to get past it. 1) Unpair the watch in Blue...
Fri, 20 Feb, 2015 at 9:41 AM