ChargeCase General Questions

ChargeCase Tips for Charging and Solve Issues with Charging
You can charge both your phone and your ChargeCase at the same time.    Slide out the iPhone Charger cable from your ChargeCase.   Plug it into...
Fri, 5 Dec, 2014 at 5:43 PM
Can I use my current Fob with my new ChargeCase?
You can use your old Fob with your new ChargeCase. The ChargeCase shipped with a Fob because a swiper is needed to swipe your cards into the Case.  ...
Fri, 5 Dec, 2014 at 5:48 PM
How does the ChargeCase Connect to the phone
The ChargeCase connection to your phone utilizes Bluetooth.  Bluetooth is a short-range wireless technology that allows all kinds of devices (speakers...
Mon, 1 Dec, 2014 at 4:49 PM
How do I Delete a Payment Card off my ChargeCase or Card if I have both?
To delete the card from a device, Connect, (discover and pair) that device in Settings, Accessory Settings.  Edit the payment card, choose Delete.
Mon, 1 Dec, 2014 at 5:07 PM
Is the ChargeCase Weather Resistant? Water Proof? Drop Proof? Can I remove it often?
Is the ChargeCase Weather Resistant? Water Proof?  The ChargeCase is an electronic device so the short answer is – don’t dunk it, but a little rain (emp...
Mon, 1 Dec, 2014 at 5:27 PM
Why would I use my Fob if I have a ChargeCase?
You're probably thinking, why wouldn't I use only my ChargeCase to pay? Why do I need my Fob anymore, except to swipe my payment cards? We...
Tue, 2 Dec, 2014 at 1:28 PM
Is there a Users Guide for ChargeCase?
Yes, there is.  All the LoopPay devices use the same App and share many functions.   Check out the Get Started Topics which include videos and then ...
Mon, 16 Feb, 2015 at 11:17 PM
Managing Two Blue Devices in One Account
Currently, the app can only communicate and manage one Bluetooth device at a time. But you can still manage all your devices in one LoopPay account, e...
Fri, 5 Dec, 2014 at 5:11 PM