If you need status on an order, have a question or need to make a change:
1) Order placed at www.looppay.com/products?
You can send us your questions or concerns here and we'll respond quickly. An order number, date of order and your email address will speed your answer.
2) Order placed on Amazon site? Go to Amazon, sign in, view your Orders page. You can make inquires there.
3) Order placed on Staples site? Go to your Account on the Staples site, view your order there, or contact the store where you purchased.
4) Order placed on UrbanDaddy site? Go to your Account on UrbanDaddy, view your order there, and make an inquiry.
Exchanges and Refunds
Amazon orders - please contact Amazon
Staples orders - please contact Staples
www.looppay.com or Urban Daddy - See the LoopPay Return Process topic.