There is a lot of confusion out there now that Apple Pay has been released.
Some merchants already know that they can't accept Apple Pay so when you hold up your phone with a LoopPay Case, or Fob or LoopPay Card, they assume that's what you have.
So some education is in order. The fastest way to handle this is to say,
"This is not Apple Play, this is LoopPay and it already works at 90% of merchants. You don't have to have a specific terminal. Can we try it?"
Have them prepare the terminal for the payment card you're using (Debit Visa, for example) and when it works, that's one more Merchant that knows. Word will spread.